Shipping Policy

We ensure that all our products are shipped using a secure and tracked shipping method. Enjoy free shipping on orders over $150, depending on your location. No promo code is required; the free shipping discount will automatically apply at checkout and includes any applicable duties.

Order Processing and Cancellations

Please note that once an order is placed, cancellations or adjustments cannot be made. We ask that you allow 1-3 business days for your order to be processed. After dispatch, you will receive a tracking link via email, and your order will arrive within the estimated delivery times.

Important Notes

During promotional periods, please be aware that order processing and shipping times may be extended due to increased order volume.

If your package arrives damaged due to shipping, please contact us at info@rez.ist within 5 business days and include photos to facilitate a prompt resolution.

Business Days

We only ship on business days (Monday to Friday), excluding holidays. Orders placed over the weekend will be processed on the following business day.